Base de Conhecimento

Setting up Autoresponders and Mail Forwarding ensures that your emails are efficiently managed, especially when you're out of the office or when you want certain emails to be forwarded automatically. Below is a step-by-step guide on how to set up Autoresponders and Mail Forwarding through both cPanel and the Infiearth Client Area.

1. Setting Up an Autoresponder (Out-of-Office Message)

Autoresponders automatically send a predefined reply to incoming emails, which is useful for out-of-office messages or for letting senders know you received their email.

Via the Infiearth Client Area

1. Login to the Infiearth Client Area:

   • Go to https://hosting.infiearth.com and log in with your Username and Password.

2. Navigate to Your Hosting Package:

   • Once logged in, click on My Services and select your Hosting Package.
   • Under the Email section, locate the Email Management area.

3. Create an Autoresponder:

   • Select the email account for which you want to set up the autoresponder.
   • Click on Manage and then select Autoresponders.
   • Click Add Autoresponder.

4. Configure Your Autoresponder:

   • From Name: Enter the name that will appear in the "From" field of the autoresponder (e.g., "John Doe").
   • Subject: Enter the subject of the autoresponse (e.g., "Out of Office").
   • Body: Enter the content of the auto-response message (e.g., "Thank you for your email. I am currently out of the office and will respond upon my return").
   • Start and End Time: Set the dates and times for the autoresponder to be active (optional).

5. Save the Autoresponder:

   • Once you've configured the message, click Create/Modify to activate the autoresponder.

Via cPanel

1. Login to cPanel:

   • Go to https://yourdomain.com/cpanel or https://hosting.infiearth.com/cpanel.
   • Enter your cPanel Username and Password.

2. Navigate to the Autoresponder Section:

   • In cPanel, under the Email section, click on Autoresponders.

3. Add an Autoresponder:

   • Click Add Autoresponder.
   • Choose the email account for which you want to set up the autoresponder from the Email dropdown.
   • Set the From Name, Subject, and Body of the email response.
   • Optionally, set the Start and End Time for when the autoresponder should be active.

4. Create the Autoresponder:

   • Once you've configured the autoresponder, click Create/Modify to activate the response.

2. Setting Up Mail Forwarding

Mail Forwarding allows you to automatically forward incoming emails from one address to another, ensuring that you don’t miss any important messages. This is useful for consolidating emails from multiple accounts.

Via the Infiearth Client Area

1. Login to the Infiearth Client Area:

   • Go to https://hosting.infiearth.com and log in with your Username and Password.

2. Navigate to Your Hosting Package:

   • Once logged in, go to My Services and select your Hosting Package.
   • Under the Email section, find the Email Management area.

3. Create a Forwarder:

   • Click on Forwarders under the Email section.
   • Click Add Forwarder.

4. Set Up the Forwarder:

   • Address to Forward: Choose the email address you want to forward from the dropdown (e.g., info@yourdomain.com).
   • Destination Email Address: Enter the email address where you want the emails to be forwarded (e.g., yourname@gmail.com).
   • Click Add Forwarder to confirm.

Via cPanel

1. Login to cPanel:

   • Go to https://yourdomain.com/cpanel or https://hosting.infiearth.com/cpanel.
   • Enter your cPanel Username and Password.

2. Navigate to the Forwarders Section:

   • In cPanel, under the Email section, click on Forwarders.

3. Add a Forwarder:

   • Click Add Forwarder.
   • In the Address to Forward section, choose the email address you want to forward from the dropdown (e.g., info@yourdomain.com).
   • In the Destination section, enter the email address to which you want to forward the emails (e.g., yourname@gmail.com).

4. Create the Forwarder:

   • Click Add Forwarder to set up the forwarding rule.

Conclusion

Setting up Autoresponders and Mail Forwarding is essential for managing your email accounts effectively. Whether you're out of the office or want to consolidate multiple email addresses into one, these features help automate your email management.

By following the steps outlined in both the Infiearth Client Area and cPanel, you can easily configure autoresponders and forwarding rules for your Infiearth-hosted email accounts. If you need any further assistance, feel free to contact our support team.