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Setting up MX (Mail Exchange) records is essential when you want to use Infiearth’s email servers for email hosting with your custom domain. MX records specify the mail servers that are responsible for receiving email messages for your domain. This guide explains how to configure MX records to point to Infiearth’s email servers, how to manage DNS settings, and the propagation time for changes to take effect.

1. Accessing Your DNS Settings in cPanel

Before you can configure your MX records, you’ll need to access your domain's DNS settings in cPanel.

Steps to Access DNS Settings:

1. Log in to cPanel:

   • Visit https://yourdomain.com/cpanel or https://hosting.infiearth.com/cpanel.
   • Enter your cPanel Username and Password to log in.

2. Navigate to the Zone Editor:

   • In the Domains section of cPanel, click on Zone Editor.
   • Find your domain in the list and click Manage.

3. Manage DNS Records:

   • In the DNS records section, you will see existing records for your domain, including A records, CNAME records, and MX records. You’ll need to modify or add MX records here.

2. Configuring MX Records to Point to Infiearth’s Email Servers

MX records are used to direct email traffic to the correct mail servers. Infiearth’s email servers need to be specified to handle your domain’s emails.

Steps to Set Up MX Records:

1. Log in to cPanel and go to the Zone Editor as described above.

2. Find the MX Records Section:

   • Under Zone Editor, locate the MX records for your domain. These records may already be set up by your domain registrar, but you will need to update them to point to Infiearth's mail servers.

3. Edit Existing MX Records or Add New Records:

   • Click on Edit if an MX record already exists or Add Record to create new ones.
   • Set the Priority and Mail Server:
     • Priority: Set the priority to 10 for Infiearth’s mail servers. A lower number means higher priority.
     • Mail Server: Enter the mail server for Infiearth, which is usually:
        

        

       mail.yourdomain.com
       (Replace yourdomain.com with your actual domain name).

4. Save Changes:

   • After adding or editing the MX records, click Save to apply the changes.

   • You may need to delete any existing MX records pointing to other mail servers if they are conflicting with Infiearth’s servers.

3. Additional DNS Settings for Email Hosting

Along with the MX records, you may want to configure additional DNS records to ensure proper email functionality and security:

SPF (Sender Policy Framework):

• SPF helps prevent unauthorized email senders from using your domain for spam or phishing.
• Add an SPF record to your DNS settings with the following value:
   

   

  v=spf1 include:infiearth.com ~all
• This tells receiving mail servers that Infiearth’s mail servers are authorized to send email on behalf of your domain.

DKIM (DomainKeys Identified Mail):

• DKIM ensures that emails are signed with a digital signature to verify the sender and protect the integrity of the email content.
• Infiearth automatically configures DKIM for your domain when you use its email hosting service. If needed, check with Infiearth support to confirm DKIM setup.

DMARC (Domain-based Message Authentication, Reporting, and Conformance):

• DMARC works with SPF and DKIM to help protect your domain from email spoofing and phishing.
• Add a TXT record in your DNS settings with the following value:
   

  v=DMARC1; p=none; rua=mailto:dmarc-reports@yourdomain.com
• This record tells receiving mail servers to report any authentication issues to your email address.

4. Propagation Time for DNS Changes

After you make changes to your DNS settings, it can take some time for the changes to propagate across the internet. This is known as DNS propagation.

What is DNS Propagation?

• DNS Propagation is the time it takes for DNS changes to be updated and reflected across the global network of DNS servers. During this time, some users may still be directed to the old DNS settings, while others may see the updated configuration.

Propagation Time:

• DNS changes, including MX records, typically take 24 to 48 hours to fully propagate. However, in some cases, changes can take up to 72 hours to propagate globally.

How to Check DNS Propagation:

• You can use online tools like DNSstuff or MXToolbox to check the status of your DNS records and verify if the MX records have been updated successfully.

5. Troubleshooting Tips for MX Records and Email Delivery

• Emails Not Delivered?:

  • Check if the MX records are correctly configured in your DNS settings. Ensure they are pointing to mail.yourdomain.com with priority 10.
  • Verify that there are no conflicting MX records or incorrect mail servers listed in your DNS settings.

• Email Going to Spam?:

  • Ensure your SPF, DKIM, and DMARC records are set up correctly.
  • Check for any issues with the content of the email that might trigger spam filters (e.g., suspicious links or large attachments).

• MX Record Configuration Not Propagating?:

  • Wait for up to 72 hours for DNS propagation to complete.
  • Use a DNS checker tool to monitor the status of your MX record changes.

Conclusion

Configuring MX records for your custom domain email hosting is crucial for ensuring that your emails are delivered to the correct mail server. By setting up SPF, DKIM, and DMARC records alongside your MX records, you can improve email deliverability and security. Keep in mind that DNS changes may take up to 72 hours to fully propagate across the internet.

If you have any issues or need assistance configuring your MX records, Infiearth support is always available to help.